Complaints
If at any point an authorised user becomes unhappy or concerned about the service "Garfield" has provided, it should inform Project Garfield Limited immediately so that PGL can do its best to resolve the problem.
In the first instance, authorised users may please feel free to send an email to complaints@garfield.law. If the authorised user would like to make a formal complaint, then it can upon request read PGL's full complaints procedure. Making a complaint will not affect how "Garfield" operates.