Garfield

Privacy Policy

1. Information We Collect and Process

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Customer financial information
  • Employee data
  • Details of the customer's business and its debtors
  • Information about the customer's debtors including their names, contact details, financial information and other related information

2. How We Get Personal Information and Why We Have It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To enable our app to work, to assist you in bringing the small claims that you wish to bring.

We also receive personal information indirectly, from the following sources in the following scenarios:

  • From the HM Court Service
  • From HM Companies House
  • From your debtors when they send documents to us relating to your small claims

We use the information that you have given us in order to help you progress your small claims and in order that we can provide you with a better user experience.

We may share this information with relevant government agencies.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting us at the details above. If you do so, we may no longer be able to help you with our app.
  2. We have a contractual obligation.
  3. We have a legal obligation.
  4. We have a vital interest.
  5. We need it to perform a public task.
  6. We have a legitimate interest.

3. How We Store Your Personal Information

Your information is securely stored.

We keep information stored for no more than twelve years. We store it securely on appropriately secured databases. We will then dispose your information by permanently deleting it.

4. Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at our details below if you wish to make a request.

5. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at our contact details below.

You can also complain to the ICO if you are unhappy with how we have used your data.

6. Our Contact Details

Name: Philip Young
Address: 20-22 Wenlock Road, London, England N1 7GU
Phone Number:
E-mail: enquiries@garfield.law

7. ICO's Contact Details

Information Commissioner's Office:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk